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Knowledgebase : Warranty Information
OUR GUARANTEE We guarantee our customers' 100% satisfaction and will work with our customers to ensure that satisfaction. In the event you, the customer, are not happy with your purchase, we will offer a different solution to rectify any issues, exchange...
APPAREL WARRANTY PERIOD All 509 apparel items are covered by a ONE YEAR (from time of purchase) limited warranty against manufacturing defects within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/View/33/28/what-is-the-li...
GOGGLE WARRANTY PERIOD All 509 goggles are covered by a LIFETIME warranty against manufacturing defects on all hardware (ie: frame, hingles, straps, nose masks, etc) within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/Vi...
HELMET WARRANTY PERIOD All 509 helmets are covered by a ONE YEAR (from time of purchase) warranty against manufacturing defects within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/View/33/28/what-is-the-lifetime-of-a-pro...
LENS WARRANTY PERIOD All 509 lenses are covered by a 1 YEAR (from time of purchase) limited warranty against manufacturing defects within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/View/33/28/what-is-the-lifetime-of-a-...
SUNGLASSES WARRANTY PERIOD All 509 sunglasses are covered by a LIFETIME (from time of purchase) limited warranty against manufacturing defects within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/View/33/28/what-is-the-li...
UNIVERSAL CAMERA HELMET MOUNT WARRANTY PERIOD All 509 camera mounts are covered by a ONE YEAR (from time of purchase) limited warranty against manufacturing defects within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/Vie...
VISOR WARRANTY PERIOD All 509 Visors (except for the Tactical Helmet visors) are covered by an industry leading LIFETIME warranty against all forms of damage within the lifespan of the product [https://support.ride509.com/Knowledgebase/Article/View/33/28...
The lifetime of a product has two definitions: the span of time that the item is safe to use (commonly referred to as its shelf life) and, secondly, the span of time that the product is in production and warrantied. SAFETY PRODUCT LIFESPANS Our current...